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Before contacting them, items GetHuman-aideelh may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-aideelh's own words
Hi I have two users on my playstaion, one is my self andy*daddy an the other is my brother. My brother had the playstaion plus on his user name, however when it expired we purchased it on my name, the ps plus was activated on my user name, however it should have been my brothers, now I can not play games which were previously downloaded on his user name, as it's showing the ps plus to be expired due to me pursuing the ps plus on my username
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