I order a game like * weeks ago for my friend and her son off my cell phone. Well last...

GetHuman1975213's customer service issue with Playstation from January 2019

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The issue in GetHuman1975213's own words
I order a game like * weeks ago for my friend and her son off my cell phone. Well last Saturday I belive the jan ** she order something on the system and I didn't my pay pal account was still on her account so when I got the email that I was being charge **.** from sony playstation I was confused and got ahold of her and she said her card got charge also. we got double charged. We tried calling that same day but sony wasnt open. Yesterday we called and i was told they cant redfund me cause I the transaction was approved. Well I dont own a playstation or even have a account with playstation so why cant i have my money back because I didnt approve of nothing to come out of my PayPal. Can someone please contact me
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Playstation

Customer service issue
Reported by GetHuman1975213
Jan 16th, 2019 - 9 mons ago
I have an issue with Playstation too
Fixed
Seen by 3 customers so far
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Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman1975213 started working on this issue
Jan 16th 11:43am
GetHuman1975213 indicated the issue is not fixed yet.
Jan 16th 11:43am