I made a purchase of a game and the game has been an absolute awful experience causing...

GetHuman-betteley's customer service issue with Playstation from January 2019

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The issue in GetHuman-betteley's own words
I made a purchase of a game and the game has been an absolute awful experience causing many errors and system issues, the bugs and patches have not helped the game, i was told that ps members were being refunded the money or another game. I Made a purchase of a game and the licenses to play and know the rules. That being said this game is unplayable and is causing damage to my systems memory and function. Fall Out ** is not a game that people should ve stuck with and i would like to exchange it for another game. As a **yr member of playstation and the * consoles between mine and my children i have spent alot of money and never have asked for anything like this.
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Playstation

Customer service issue
Reported by GetHuman-betteley
Jan 16th, 2019 - 9 mons ago
I have an issue with Playstation too
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Seen by 2 customers so far
Similar issue to 24665 others
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Timeline
GetHuman-betteley started working on this issue
Jan 16th 5:43am