Turned my playstation * on after updating to the system firmware *.** and still could n...

GetHuman-dwaits's customer service issue with Playstation from January 2019

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The issue in GetHuman-dwaits's own words
Turned my playstation * on after updating to the system firmware *.** and still could not sign in so when I checked my password an account information no one had hacked the account but when I went to sign in it said I have been banned due to policy violations and I haven't used the console in a while but when I turned it off the last time I could still sign in and was *.** but updated and I am now getting an error saying i'm banned when the console hasnt had much use
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Playstation

Customer service issue
Reported by GetHuman-dwaits
Jan 16th, 2019 - a mon ago
I have an issue with Playstation too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman-dwaits started working on this issue
Jan 16th 4:52am