I bought the movie "rugrats gone wild" on the playstation store and the audio is just a...

GetHuman-thourie's customer service issue with Playstation from January 2019

24372 similar
0 following
Help with my Playstation issue
First: share to improve GetHuman-thourie's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-thourie got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-thourie may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-thourie's own words
I bought the movie "rugrats gone wild" on the playstation store and the audio is just an extremely loud constant fuzz. I have shut down my counsel and turned it back on same thing. No other movie sounds like that and my TV is working fine. I also have questions about * $** dollar wallet credit that I purchased but not showing up in my wallet? But I have the bank statement showing the money was paid.
GetHuman-thourie did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-thourie fixed the problem
We are waiting for GetHuman-thourie to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Playstation customer problems.
Can a Playstation Ban Be Lifted?How Do I Recover My Playstation Account?How Do I Cancel My Playstation Plus Subscription?How Do I Get a Refund from Playstation Store?How do I recover a hacked Playstation account?
Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-thourie fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-thourie
Jan 14th, 2019 - 9 mons ago
I have an issue with Playstation too
Not resolved
Seen by 3 customers so far
Similar issue to 24372 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-thourie started working on this issue
Jan 14th 5:18pm