Kindly ask you to help me solve a problem regarding * payments that were debited to my...

GetHuman1955395's customer service issue with Playstation from January 2019

5 views
 | 
24071 similar
 | 
0 following
Help with my Playstation issue
First: share to improve GetHuman1955395's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1955395's next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman1955395 a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1955395 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1955395's own words
Kindly ask you to help me solve a problem regarding * payments that were debited to my visa card on my son's playstation *.*These transactions were not done by him...*********** transaction number ************* for GBP**.************* transaction number ************ for GBP*.************* transaction number ************ for GBP**.**.*I urge you to provide me with details on how I can reverse these entries.... as you might understand I am very worried
GetHuman1955395 did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman1955395 fixed the problem
We are waiting for GetHuman1955395 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Playstation customer problems.
Can a Playstation Ban Be Lifted?How Do I Recover My Playstation Account?How Do I Cancel My Playstation Plus Subscription?How Do I Get a Refund from Playstation Store?How do I recover a hacked Playstation account?
Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1955395 fixes it.
This email address isn't valid

Playstation

Customer service issue
Reported by GetHuman1955395
Jan 13th, 2019 - 9 mons ago
I have an issue with Playstation too
Not resolved
Seen by 5 customers so far
Similar issue to 24071 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1955395 started working on this issue
Jan 13th 9:17am