Before contacting them, items GetHuman1903194 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman1903194's own words
Just bought a ps* brand new at walmart. The * trb bundle with black ops *. Will not stay connected to Wi-Fi. All other devices run no problem. Hard wired still get kicked. Of course I dont have the receipt any longer and now have a ps* that doesnt work. Searched on google and everyone is having this problem. I would like an update to fix it or a complete refund. You should he able to tell its brand new by serial code or something. Please help.
GetHuman1903194 did not yet indicate what Playstation should do to make this right.
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