my account was suspended due to being hacked and them sending inapporaite photos.

GetHuman1707357's customer service issue with Playstation from December 2018

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What went wrong?
Waiting to see what went wrong with our suggestion for how to get Playstation help.
Before contacting them, items GetHuman1707357 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1707357's own words
get my account unsuspended ... my account was hacked and was sending inappropriate photos and changed my name to something inappropriate, added lots of people that I don't know, and due to this my account has been suspended for * month.
I can't play my PlayStation now
unsuspending my account
I have ben a member since playstation * I have owned all consoles
I have an issue with Playstation too
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Customer service issue
Reported by GetHuman1707357
Dec 7th, 2018 - 6 mons ago
I have an issue with Playstation too
Not resolved
Seen by 20 customers so far
Similar issue to 15092 others
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GetHuman1707357 started working on this issue
Dec 7th, 2018 2:01am