my account was suspended due to being hacked and them sending inapporaite photos.

GetHuman1707357's customer service issue with Playstation from December 2018

20 views
 | 
15092 similar
 | 
0 following
Help with my Playstation issue
First: share to improve GetHuman1707357's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Playstation help.
Before contacting them, items GetHuman1707357 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1707357's own words
get my account unsuspended ... my account was hacked and was sending inappropriate photos and changed my name to something inappropriate, added lots of people that I don't know, and due to this my account has been suspended for * month.
I can't play my PlayStation now
unsuspending my account
I have ben a member since playstation * I have owned all consoles
I have an issue with Playstation too
How GetHuman1707357 fixed the problem
We are waiting for GetHuman1707357 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1707357 fixes it.
This email address isn't valid

Playstation

i wasn't online at the time
Customer service issue
Reported by GetHuman1707357
Dec 7th, 2018 - 6 mons ago
I have an issue with Playstation too
Not resolved
Seen by 20 customers so far
Similar issue to 15092 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1707357 started working on this issue
Dec 7th, 2018 2:01am