Hi there, I had a problem with fifa ** last night and had a chat with ea sports live ch...

GetHuman1694320's customer service issue with Playstation from December 2018

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The issue in GetHuman1694320's own words
Hi there, I had a problem with fifa ** last night and had a chat with ea sports live chat, and they helped me out and resolved the issue, they told me to restore licenses and then restart console which worked, but now there’s a problem because me and a friend did game share and so I downloaded the game that he bought onto my console but now it is locked and says only people with a license can play this game, how do I go about getting this game back so I can rightfully play it again?
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Playstation

Customer service issue
Reported by GetHuman1694320
Dec 5th, 2018 - 2 mons ago
I have an issue with Playstation too
Not resolved
Seen by 3 customers so far
Similar issue to 14913 others
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Timeline
GetHuman1694320 started working on this issue
Dec 5th, 2018 1:23pm