our ps* came up with this message yesterday while trying to load.*connect a usb device...
GetHuman-bexysol's customer service issue with Playstation from December 2018
Help with my Playstation issue
First: share to improve GetHuman-bexysol's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bexysol's next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman-bexysol a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-bexysol may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-bexysol's own words
our ps* came up with this message yesterday while trying to load.*connect a usb device that contains an update file for reinstallation for version *.** or later. you can download this from playstation.com.*I did as the instructions said with no luck and then it says this.*cannot find the update file*(SU-*****-*)*The ps* itself is only around a month old. is their anything I can do from home to fix this?**thank you.
GetHuman-bexysol did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-bexysol fixed the problem
We are waiting for GetHuman-bexysol to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.