I bought Red Dead Redemption *. I got the ultimate edtition but I am not able to redeem...
GetHuman-pintojas's customer service issue with Playstation from November 2018
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The issue in GetHuman-pintojas's own words
I bought Red Dead Redemption *. I got the ultimate edtition but I am not able to redeem anything. I haven’t gotten the horse. The revolver. The rifle. Or the clothes I’m suppose to receive along with the ultimate edition. I would like to know why since every time I try to buy the ultimate edition because apparently it seems like I didn’t. It says that I cannot buy it because I already bought “Red Dead Redemption *: Ultimate Edition POP”
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