I bought Red Dead Redemption *. I got the ultimate edtition but I am not able to redeem...

GetHuman-pintojas's customer service issue with Playstation from November 2018

3 views
 | 
13668 similar
 | 
0 following
Help with my Playstation issue
First: share to improve GetHuman-pintojas's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pintojas's next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman-pintojas a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-pintojas may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-pintojas's own words
I bought Red Dead Redemption *. I got the ultimate edtition but I am not able to redeem anything. I haven’t gotten the horse. The revolver. The rifle. Or the clothes I’m suppose to receive along with the ultimate edition. I would like to know why since every time I try to buy the ultimate edition because apparently it seems like I didn’t. It says that I cannot buy it because I already bought “Red Dead Redemption *: Ultimate Edition POP”
GetHuman-pintojas did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-pintojas fixed the problem
We are waiting for GetHuman-pintojas to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-pintojas fixes it.
This email address isn't valid

Playstation

Customer service issue
Reported by GetHuman-pintojas
Nov 27th, 2018 - 9 mons ago
I have an issue with Playstation too
Not resolved
Seen by 3 customers so far
Similar issue to 13668 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-pintojas started working on this issue
Nov 27th, 2018 4:26am