Hello, I believe my HDD is ruined and I was wondering if I need to buy a new one or if...

GetHuman1620521's customer service issue with Playstation from November 2018

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The issue in GetHuman1620521's own words
Hello, I believe my HDD is ruined and I was wondering if I need to buy a new one or if I am just overreacting. **OK, so I accidently unplugged my PS* when it was deleting data and now it has been ruined since. It says "cannot start the ps*, and I have to plug in a USB drive with the most recent update on it."**Next step I did was plug in the USB drive and installed the update, but I get an error that says " cannot access the system storage" **What do I need to do to fix this problem??
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Playstation

Customer service issue
Reported by GetHuman1620521
Nov 25th, 2018 - 10 mons ago
I have an issue with Playstation too
Not resolved
Seen by 7 customers so far
Similar issue to 13285 others
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Game
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Timeline
GetHuman1620521 started working on this issue
Nov 25th, 2018 5:37am