On my PlayStation account, I was trying to make a purchase for PlayStation Plus, but it...

GetHuman-epikjson's customer service issue with Playstation from November 2018

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The issue in GetHuman-epikjson's own words
On my PlayStation account, I was trying to make a purchase for PlayStation Plus, but it said that I don't have any payment methods on file. It told me to add a credit*debit card or link a PayPal account to complete my purchase. I go to the Family Manager account to get PlayStation Plus, and on my main account, it said I didn't have it. I tried getting it again, and it said the same thing. My main account is a child account, and I do not use the family manager account. If you can, please change my age on that account so I can buy games on it. I only use my mother's credit card when she gives me permission, so there isn't any problem there.
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Customer service issue
Reported by GetHuman-epikjson
Nov 24th, 2018 - 10 mons ago
I have an issue with Playstation too
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Seen by 19 customers so far
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GetHuman-epikjson started working on this issue
Nov 24th, 2018 3:24am
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Nov 24th, 2018 3:24am