If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-edgarcha's own words
These guy I have his psn name he keeps booting me offline and I haven’t done anything to him he just joins my party and booted me and appear offline
GetHuman-edgarcha did not yet indicate what Playstation should do to make this right.
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