Before contacting them, items GetHuman-boorutl may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-boorutl's own words
The problem: Someone from online hacked into my account and logged me out of my ps* and now it won't let me login
GetHuman-boorutl did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-boorutl fixed the problem
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