My bank account was charged for playstation plus without my knowledge. Did not know it...

GetHuman-jessmone's customer service issue with Playstation from September 2018

2 views
 | 
4780 similar
 | 
0 following
Help with my Playstation issue
First: share to improve GetHuman-jessmone's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jessmone's next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman-jessmone a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-jessmone may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-jessmone's own words
My bank account was charged for playstation plus without my knowledge. Did not know it was on autorenew. I did not have the money in my account when charged. The funds were refunded back to my playstation wallet but not to my bank account. I need them to be refunded back to my bank account.
GetHuman-jessmone did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-jessmone fixed the problem
We are waiting for GetHuman-jessmone to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jessmone fixes it.
This email address isn't valid

Playstation

Customer service issue
Reported by GetHuman-jessmone
Sep 4th, 2018 - a yr ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
Similar issue to 4780 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jessmone started working on this issue
Sep 4th, 2018 5:06pm