Cannot connect our game systems to our internet, do have a connection but keeps sighing...

GetHuman971735's customer service issue with Playstation from August 2018

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The issue in GetHuman971735's own words
Cannot connect our game systems to our internet, do have a connection but keeps sighing me out, won't let me stream movies or anything else, have tried disconnecting router for a bit then restarting it but still not working, this new internet service, the other one had worked fine, called new one but said it wasn't on there end an there is connection that had call y'all , my wifi works good on phones an iPad just wont keep me Sighned in on playstation net work,
GetHuman971735 did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
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Playstation

Customer service issue
Reported by GetHuman971735
Aug 9th, 2018 - a yr ago
I have an issue with Playstation too
Fixed
Seen by 3 customers so far
Similar issue to 3550 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman971735 started working on this issue
Aug 9th, 2018 5:16pm
GetHuman971735 shared this issue with friends on Facebook
Aug 9th, 2018 5:18pm
GetHuman971735 indicated the issue is not fixed yet.
Aug 10th, 2018 7:56pm