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Before contacting them, items GetHuman-sergiojr may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-sergiojr's own words
Credit card was used without my knowledge and its not linked but transactions say a ps* product was purchase and i want to know how i can dispute it or refund it.
GetHuman-sergiojr did not yet indicate what Playstation should do to make this right.
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How GetHuman-sergiojr fixed the problem
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