My grand children who are * yrs and below, unknowingly purchased $*** on PlayStation...

GetHuman-jmberry's customer service issue with Playstation from August 2018

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The issue in GetHuman-jmberry's own words
My grand children who are * yrs and below, unknowingly purchased $*** on PlayStation * for the game Gortnite. They were only supposed to spend *.***I am not familiar with these games and I want the charges removed from my card. $*** is much to much to spend on games. Pls help
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Customer service issue
Reported by GetHuman-jmberry
Aug 6th, 2018 - a yr ago
I have an issue with Playstation too
Seen by 4 customers so far
Similar issue to 3338 others
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Items needed
Console Type
Email on Account
Date of Birth
Purchase Amount
Transaction Number
GetHuman-jmberry started working on this issue
Aug 6th, 2018 5:21pm
GetHuman-jmberry confirmed the issue is fixed. Hooray!
Aug 6th, 2018 6:04pm