My grand children who are * yrs and below, unknowingly purchased $*** on PlayStation...

GetHuman-jmberry's customer service issue with Playstation from August 2018

4 views
 | 
3338 similar
 | 
0 following
Help with my Playstation issue
GetHuman-jmberry's next move: call Playstation.
The best way to get your problem resolved is to tap the button below to start calling Playstation. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-jmberry's own words
My grand children who are * yrs and below, unknowingly purchased $*** on PlayStation * for the game Gortnite. They were only supposed to spend *.***I am not familiar with these games and I want the charges removed from my card. $*** is much to much to spend on games. Pls help
GetHuman-jmberry did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-jmberry fixed the problem
We are waiting for GetHuman-jmberry to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Playstation customer problems.
Can a Playstation Ban Be Lifted?How Do I Recover My Playstation Account?How Do I Cancel My Playstation Plus Subscription?How Do I Get a Refund from Playstation Store?How do I recover a hacked Playstation account?
Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jmberry fixes it.
This email address isn't valid

Playstation

Customer service issue
Reported by GetHuman-jmberry
Aug 6th, 2018 - a yr ago
I have an issue with Playstation too
Fixed
Seen by 4 customers so far
Similar issue to 3338 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-jmberry started working on this issue
Aug 6th, 2018 5:21pm
GetHuman-jmberry confirmed the issue is fixed. Hooray!
Aug 6th, 2018 6:04pm