someone longed into my account and they changed the email and password and put a * step...
GetHuman820986's customer service issue with Playstation from June 2018
Help with my Playstation issue
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GetHuman820986's next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman820986 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman820986 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman820986's own words
someone longed into my account and they changed the email and password and put a * step verification on it
GetHuman820986 did not yet indicate what Playstation should do to make this right.
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