You have charged my acct $**.** I want you to remove my card from this acct please ***ap.

GetHuman-beasalle's customer service issue with Playstation from June 2018

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Help with my Playstation issue
Before contacting them, items GetHuman-beasalle may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
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The issue and preferred resolution, in GetHuman-beasalle's own words:
The problem I ran into: You have charged my acct $**.** I want you to remove my card from this acct please ***ap.
I trust that Playstation will make this right and come up with a resolution that is fair.
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Playstation

Customer service issue
Reported by GetHuman-beasalle
Jun 25th, 2018 - 2 mons ago
I have an issue with Playstation too
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Seen by 2 customers so far
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GetHuman-beasalle started working on this issue
Jun 25th 5:14pm