I have a charge I did not authorize

GetHuman816889's customer service issue with Playstation from June 2018

1582 similar
1 following
Help with my Playstation issue
Before contacting them, items GetHuman816889 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
GetHuman816889's next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman816889 a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman816889's own words:
The problem I ran into: I have a charge I did not authorize
I trust that Playstation will make this right and come up with a resolution that is fair.
Help with my Playstation issue
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Customer service issue
Reported by GetHuman816889
Jun 25th, 2018 - 2 mons ago
I have an issue with Playstation too
Not resolved
Seen by 10 customers so far
Similar issue to 1582 others
1 customer following this
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GetHuman816889 started working on this issue
Jun 25th 1:20am