Hi later I bought a ** dollar ps* card ive been putting it on a family manager account...

GetHuman-ugnobi's customer service issue with Playstation from April 2018

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The issue and preferred resolution, in GetHuman-ugnobi's own words:
Hi later I bought a ** dollar ps* card ive been putting it on a family manager account and then buying what i want but today it says that i dont have any money
I trust that Playstation will make this right and come up with a resolution that is fair.
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Playstation

Customer service issue
Reported by GetHuman-ugnobi
Apr 29th, 2018 - 3 mons ago
I have an issue with Playstation too
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Seen by 2 customers so far
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Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-ugnobi started working on this issue
Apr 29th 2:15pm