forgot p***word so i tried to reset it and it wont accept my bithdate

GetHuman637689's Recover Account issue with Playstation from April 2018

Help with my Playstation issue
The problem I ran into: forgot p***word so i tried to reset it and it wont accept my bithdate
I trust that Playstation will make this right and come up with a resolution that is fair.
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Playstation

Recover Account issue
Reported by GetHuman637689
Apr 28th, 2018 - 3 mons ago
I have an issue with Playstation too
Not resolved
Seen by 4 customers so far
Similar issue to 2385 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman637689 started working on this issue
Apr 28th 4:29pm
GetHuman637689 indicated the issue is not fixed yet.
Apr 30th 11:35am
GetHuman637689 indicated the issue is not fixed yet.
Apr 30th 10:44pm