Sacramento terrible customer service. Tried to return pair of shoes that did not fit r...

GetHuman4298379's customer service issue with Nordstrom from January 2020

Help with my Nordstrom issue
First: share to improve GetHuman4298379's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman4298379's own words
Sacramento terrible customer service. Tried to return pair of shoes that did not fit right. Had to sit and wait for original sales clerk. They let me return, but pushed hard to sell different shoe, actually * pair. My podiatrist told me to take them back, but I am having a hard time getting myself ready to go thru that treatment again. It's more than * *** hours from my house in Oroville. This is not the way Nordstrom used to be. So many sales people just standing and walking around the department doing nothing and I had to wait!

GetHuman4298379 did not yet indicate what Nordstrom should do to make this right.

How GetHuman4298379 fixed the problem

We are waiting for GetHuman4298379 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Nordstrom's attention and get better help faster. Tap below to get started.
Having Nordstrom issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4298379
Jan 27th, 2020 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 109 others
0 customers following this
Items needed
Account name
Account email
Account phone number
Order number
Shipping address


GetHuman4298379 started working on this issue
Jan 27th 7:03pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians