Navient won’t tell me the status of my loan and whether or not it went to collection

GetHuman4843552's customer service issue with Navient from March 2021

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The issue in GetHuman4843552's own words
The problem: Navient won’t tell me the status of my loan and whether or not it went to collection

GetHuman4843552 did not yet indicate what Navient should do to make this right.

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Navient

Customer service issue
Reported by GetHuman4843552
Mar 10th, 2021 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 177 others
0 customers following this

Timeline

GetHuman4843552 started working on this issue
Mar 10th 8:48pm

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