Unable to create account. My credit history shows open loan with navient federal studen...

GetHuman1915972's customer service issue with Navient from January 2019

Help with my Navient issue
The issue in GetHuman1915972's own words
Unable to create account. My credit history shows open loan with navient federal student loan servicer.
GetHuman1915972 did not yet indicate what Navient should do to make this right.
I have an issue with Navient too
How GetHuman1915972 fixed the problem
I called and kept repeating "agent" until the robot call forwarded me to the human answering service. Long wait time was expected, and I accepted the option to receive a callback. Received a call back within the hour. The woman I spoke with was competent and was able to assist me as needed.
Please help with my Navient issue
Do you have a customer issue as well?
We can help you get Navient's attention and get better help faster. Tap below to get started.
Having Navient issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Navient email you?
This email address isn't valid

Navient

Customer service issue
Reported by GetHuman1915972
Jan 7th, 2019 - a mon ago
I have an issue with Navient too
Fixed
GetHuman1915972 shared how to fix
Seen by 7 customers so far
Similar issue to 586 others
0 customers following this
Items needed
Name on account
Billing address
Email address on the account
Account number
Your birthday
Timeline
GetHuman1915972 started working on this issue
Jan 7th 6:05pm
GetHuman1915972 confirmed the issue is fixed. Hooray!
Jan 8th 6:20pm