I don’t have the same email address that I did when created my Navient account, I need...

GetHuman-miedemar's customer service issue with Navient from November 2018

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Help with my Navient issue
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The issue in GetHuman-miedemar's own words
I don’t have the same email address that I did when created my Navient account, I need to access my account and create a new username*password and change the email it is connected to. Please help.
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Navient

Customer service issue
Reported by GetHuman-miedemar
Nov 7th, 2018 - 10 mons ago
I have an issue with Navient too
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Seen by 7 customers so far
Similar issue to 441 others
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Timeline
GetHuman-miedemar started working on this issue
Nov 7th, 2018 11:45pm