Cannot log into Navient account in order to pay this month's installment.

GetHuman985012's customer service issue with Navient from August 2018

Help with my Navient issue
The issue in GetHuman985012's own words
The problem: Cannot log into Navient account in order to pay this month's installment.
GetHuman985012 did not yet indicate what Navient should do to make this right.
I have an issue with Navient too
How GetHuman985012 fixed the problem
Downloaded a new browser
Please help with my Navient issue
Do you have a customer issue as well?
We can help you get Navient's attention and get better help faster. Tap below to get started.
Having Navient issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Navient

Customer service issue
Reported by GetHuman985012
Aug 13th, 2018 - a yr ago
I have an issue with Navient too
Fixed
Seen by 3 customers so far
Similar issue to 244 others
0 customers following this
Items needed
Name on account
Billing address
Email address on the account
Account number
Your birthday
Timeline
GetHuman985012 started working on this issue
Aug 13th, 2018 1:31pm
GetHuman985012 confirmed the issue is fixed. Hooray!
Aug 13th, 2018 5:56pm