OK, I have 'PERMANENTLY DELETED' all my contacts by mistake. I have tried 're-adding' o...

GetHuman-khphoto's Technical support issue with MailChimp from April 2021

Help with my MailChimp issue
First: share to improve GetHuman-khphoto's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-khphoto may need:
Account username, Email address on the account, and Password on the account
The issue in GetHuman-khphoto's own words
OK, I have 'PERMANENTLY DELETED' all my contacts by mistake. I have tried 're-adding' one and of course it says I cannot without filing out forms and having the contacts do the work on their end. But I do not know who the contacts are. When attempting to re-add it states that 'permanently deleted' contact cannot be re-added. If it knows this is a 'deleted' contact there should be a 'file' somewhere that mailchimp is keeping. I would like to dump that entire file with a csv, clean-it up manually, delete the audience container, and then re-import the data. Can you help? My last export was * years ago - not current. Thanks

GetHuman-khphoto did not yet indicate what MailChimp should do to make this right.

How GetHuman-khphoto fixed the problem

We are waiting for GetHuman-khphoto to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common MailChimp customer problems.
How Do I Cancel My Mailchimp Account?How do I get technical support for My Mailchimp account?
Do you have a customer issue as well?
We can help you get MailChimp's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having MailChimp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Technical support issue
Reported by GetHuman-khphoto
Apr 5th, 2021 - a month ago
Not resolved
Seen by 1 customer so far
Similar issue to 626 others
0 customers following this


GetHuman-khphoto started working on this issue
Apr 5th 7:55pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies