MailChimp Customer Service

Contact MailChimp & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about MailChimp. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting MailChimp, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

MailChimp: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for MailChimp.
There's more!
Click below to show 1 more questions, answers, and complete guides to common MailChimp customer support problems.

Contacting MailChimp customer support

Below you can compare and contrast the 2 ways to contact MailChimp by looking at which ones are the fastest and which ones other customers recommend the most for solving MailChimp customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact MailChimp across the following channels: Web, Twitter.

Phone number / contactWaitVotes
Online Help at mailchimp.com
Customer Service
< 2 hrs211
@Mailchimp
Customer Service
8 mins230

Recent reasons customers contacted MailChimp:

In my regular newsletter, I sent a link to a Zoom webinar I was holding. I made the lin...
whom it may concern**I have been a free customer with Mail Chimp for more years than I...
Hello. I am trying to change the email address for MailChimp invoicing. Who can I call...
I upgraded my account on mailchimp so that I could have up to **k emails. I then tried...
I would like to speak with a sales representative
I accidentally added a wrong address on my mailchimp mailing distribution **I tried edi...
Spett.le GetHuman,**sono Stefania Ciccone di DlServices srl e scrivo per ottenere maggi...
I am the treasurer for the Grace Center of Charleston. Our mail chimp plan was set up b...
Hallo,*Thank you for your exelent webproduct. I have a small yoga company but I have ve...
we use MailChimp for my church. The couple that took care of this from the beginning ar...
hi* hoping you can assist:*Once past the initial login: username and password, page is...
Don't have access to phone that verification code has been sent to. So can't get into a...
You've hit your audience limit*You already have the max amount of audiences allowed in...
manually adding subscribers to my Mailchimp list of subscribers---can I do this yes or no ?
I need to know if I can manually add subscribers to my list. Just a simple yes or no a...

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Does GetHuman work with MailChimp?

GetHuman does not work with MailChimp's customer support operations, directly or in any other way. GetHuman has no partnership or relation to MailChimp at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check MailChimp's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting MailChimp at a Glance

MailChimp has no phone number
MailChimp has no chat option
MailChimp has no customer email
MailChimp has 1 help forumBEST
MailChimp has 1 twitter handle
MailChimp has no facebook page
Contact information overview

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