How Do I Reset My MailChimp Password?

To reset your Mailchimp password, simply go to the login page and click Forgot password. Enter your username and wait for the password reset instruction email. If you forgot your username, you can recover it using your registered email address or mobile number. Just go back to the login page, click forgot username, click recover using the email address and enter your email address to recover the username.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

To reset your Mailchimp password, make sure that you have access to the email address associated with your account. The password instructions are sent to this email address.

Here are the steps to reset your password:

  • Navigate to the login screen.
  • Click Forgot password.
  • Enter your username and hit Reset Password.
  • Check your email for the reset password instructions. Make sure that you check your junk or spam folder if you don't receive the email within the hour.

What if I Forgot My Username?

There are two ways to recover your Mailchimp username: email address or mobile number.

How to recover username by email:

  • Navigate to the login page.
  • Click Forgot username and recover using email.
  • Enter your email address.
  • Click Recover Username.

You will get an email containing the username at the email address you provided. Check your spam folder or if you don't get the email within the hour.

How to recover username by mobile:

  • Navigate to the login page.
  • Click Forgot username.
  • Click Recover using the mobile number on your account.
  • Select the country and type your mobile number.
  • Click Recover Username.
  • Mailchimp will send a verification code to your mobile number.
  • Enter the code into the Verification code field on the page.
  • Click Recover Username.

What if I Don't Have Access to My Email Anymore?

If you need to reset your password but you don't have access to the email address associated with your account, you need to update your email address using your verified phone number to receive the password reset instruction email.

Recover email address via SMS text verification

  • Navigate to the login page.
  • Click Forgot Password and account recovery.
  • Type your username and previous email address.
  • Click Continue.
  • Select the country from the drop-down menu and type in your phone number.
  • Click Send Verification Code.
  • Type the code into the Verification code field.
  • Type your new email address.
  • Click Update Email Address.

If you still have questions, feel free to check out their Help Page or contact Customer Support.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Reset My MailChimp Password?

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Why does GetHuman Write How-to Guides for MailChimp Problems?

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