Our account was disabled due to "Acceptable use policy violation". We have no idea what...

GetHuman934576's customer service issue with MailChimp from July 2018

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Our account was disabled due to "Acceptable use policy violation". We have no idea what we did. We are a Church and would gladly delete the violation if we knew what it was. MailChimp disabled our account and we filled out a form online on July **, **** and have not heard back from them - which is debilitating to our community organizing and advertising.**Our Log In is: RAPHAELNWI**The account email is ******@***.com**My cell phone is ***-***-****.**Seriously, I cannot believe they do not have a help line you can call considering how critical inbound marketing is these days.
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MailChimp

Customer service issue
Reported by GetHuman934576
Jul 31st, 2018 - 9 mons ago
I have an issue with MailChimp too
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Seen by 14 customers so far
Similar issue to 318 others
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Timeline
GetHuman934576 started working on this issue
Jul 31st, 2018 3:49pm
GetHuman934576 indicated the issue is not fixed yet.
Jul 31st, 2018 5:06pm
GetHuman934576 indicated the issue is not fixed yet.
Aug 1st, 2018 5:10pm
GetHuman934576 indicated the issue is not fixed yet.
Aug 2nd, 2018 4:20pm
GetHuman934576 confirmed the issue is fixed. Hooray!
Aug 3rd, 2018 7:00pm