I have been using mailchimp for more than a year. Just recently mailchimp has randomly...

GetHuman-owners's customer service issue with MailChimp from June 2018

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The issue in GetHuman-owners's own words
I have been using mailchimp for more than a year. Just recently mailchimp has randomly been resending an old campaign repeatedly to subscribers, but not all of them. I am getting complaints from my subscribers that the information is out of date, some think its a typo, etc. The original mail distribution was regarding water meter testing on May **, ****. I think it was originally sent out on Friday, May **, ****. The most recent "re-distribution" was on June * at *:** pm originating from Admin@ERCVOwners.com. Since this is not a paid account I have no way to reach mailchimp, even thought this is clearly a system issue. Please investigate and advise.*Laura Baker
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MailChimp

Customer service issue
Reported by GetHuman-owners
Jun 9th, 2018 - a yr ago
I have an issue with MailChimp too
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Seen by 41 customers so far
Similar issue to 381 others
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Timeline
GetHuman-owners started working on this issue
Jun 9th, 2018 3:01pm
GetHuman-owners shared this issue with friends on Facebook
Jun 9th, 2018 3:01pm
GetHuman-owners indicated the issue is not fixed yet.
Jun 9th, 2018 5:57pm
GetHuman-owners indicated the issue is not fixed yet.
Jun 10th, 2018 1:14am