I have been using mailchimp for more than a year. Just recently mailchimp has randomly...
GetHuman-owners's customer service issue with MailChimp from June 2018
Help with my MailChimp issue
GetHuman-owners's next move: try the MailChimp help center.
MailChimp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-owners will want to follow the link below to head to their help center. We will check on GetHuman-owners later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-owners's own words
I have been using mailchimp for more than a year. Just recently mailchimp has randomly been resending an old campaign repeatedly to subscribers, but not all of them. I am getting complaints from my subscribers that the information is out of date, some think its a typo, etc. The original mail distribution was regarding water meter testing on May **, ****. I think it was originally sent out on Friday, May **, ****. The most recent "re-distribution" was on June * at *:** pm originating from Admin@ERCVOwners.com. Since this is not a paid account I have no way to reach mailchimp, even thought this is clearly a system issue. Please investigate and advise.*Laura Baker
GetHuman-owners did not yet indicate what MailChimp should do to make this right.
I have an issue with MailChimp too
How GetHuman-owners fixed the problem
We are waiting for GetHuman-owners to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.