I requested a lyft. The driver accepted. Then they called to tell,me they would be late...

GetHuman1740926's customer service issue with Lyft from December 2018

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The issue in GetHuman1740926's own words
I requested a lyft. The driver accepted. Then they called to tell,me they would be late to,pick me up because she decided to stop and get food, causing me to be late to work. Then when she showed up, she was in the passenger seat and her friend was driving. Who's to say that this person driving even has a license? So I was given a ride by an unknown person, AND late to work because she decided to stop and get food after she accepted the request. This in unacceptable and I want a refund.
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Lyft

Customer service issue
Reported by GetHuman1740926
Dec 12th, 2018 - a yr ago
I have an issue with Lyft too
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Seen by 4 customers so far
Similar issue to 32164 others
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Timeline
GetHuman1740926 started working on this issue
Dec 12th, 2018 1:07am