I called for a ride. The app said the driver was here but no driver was here. Then the...

GetHuman1167283's customer service issue with Lyft from September 2018

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The issue in GetHuman1167283's own words
I called for a ride. The app said the driver was here but no driver was here. Then the app said the ride left and I was charged. No ride came. Call the phone number related to this driver did not work. My biggest complaint is there is no immediate easy help button on the app. Front and center. Digging around there is a call me button but I never could find it. Makes me want to never use Lyft again
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Customer service issue
Reported by GetHuman1167283
Sep 19th, 2018 - 6 mons ago
I have an issue with Lyft too
Not resolved
Seen by 2 customers so far
Similar issue to 21811 others
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GetHuman1167283 started working on this issue
Sep 19th, 2018 7:18pm