I had a promo code for $* off my first * rides. I contacted you in July regarding our l...

GetHuman-seaquist's customer service issue with Lyft from August 2018

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The issue in GetHuman-seaquist's own words
I had a promo code for $* off my first * rides. I contacted you in July regarding our lyft ride on July **. You had not applied the $* credit as it was used ** days after my first Ride. I contacted you and you said that you would give us a five dollar credit and make an exception. That credit never came through. The phone number associated with that Lyft account is ***-***-****. The charge was on July ** in the amount of $**.**. I contacted you and you said that you would give us the five dollar credit even though it had to be used within one week or ** days. Please apply that credit to our credit card.
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Customer service issue
Reported by GetHuman-seaquist
Aug 13th, 2018 - 7 mons ago
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Timeline
GetHuman-seaquist started working on this issue
Aug 13th, 2018 2:10am