I don’t understand why my account is deactivated when a drunk passenger slammed my door...

GetHuman-graykenn's customer service issue with Lyft from July 2018

1 view
 | 
8928 similar
 | 
0 following
Help with my Lyft issue
First: share to improve GetHuman-graykenn's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-graykenn's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-graykenn will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-graykenn can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-graykenn's own words
I don’t understand why my account is deactivated when a drunk passenger slammed my door. She should not be able to be a lyft passenger if she can’t controll her emotions. Her friend who rode with her said she’s been like that with GMOs for years and looked visibly embarrassed. *I’m a married man in between jobs in the medical field using Lyft to pay my rent and it would be a travesty for me to have any unjustice interruptions occurred upon me because of an intoxicated passenger mixed with Lyfts “policies” to suspend my account.*I’d hope this matter will be resolved quickly and I thank you for your time.
GetHuman-graykenn did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-graykenn fixed the problem
We are waiting for GetHuman-graykenn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-graykenn fixes it.
This email address isn't valid

Lyft

Customer service issue
Reported by GetHuman-graykenn
Jul 1st, 2018 - a yr ago
I have an issue with Lyft too
Not resolved
Seen by 1 customer so far
Similar issue to 8928 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-graykenn started working on this issue
Jul 1st, 2018 2:15pm