Yesterday I was charged for a cancelled ride. This has been corrected, but my concern i...

GetHuman816435's customer service issue with Lyft from June 2018

Help with my Lyft issue
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The issue in GetHuman816435's own words
Yesterday I was charged for a cancelled ride. This has been corrected, but my concern is that I actually did have that ride with Fatai who was extremely helpful and wanted to make sure that he was paid for the ride and that I have a chance to tip him for his courteous service
GetHuman816435 did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman816435 fixed the problem
I contacted LyftS*****@***.com. It took two e-mails to clarify that I wanted to tip Fatai and what amount
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Lyft

Customer service issue
Reported by GetHuman816435
Jun 24th, 2018 - 4 mons ago
I have an issue with Lyft too
Fixed
GetHuman816435 shared how to fix
Seen by 10 customers so far
Similar issue to 7851 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman816435 started working on this issue
Jun 24th 9:16pm
GetHuman816435 indicated the issue is not fixed yet.
Jun 24th 11:37pm
GetHuman816435 confirmed the issue is fixed. Hooray!
Jun 25th 2:38am
GetHuman816435 confirmed the issue is fixed. Hooray!
Jun 25th 3:49am
GetHuman816435 confirmed the issue is fixed. Hooray!
Jun 27th 1:05am