I was overcharged for a * mile ride ..

GetHuman-jtallerm's customer service issue with Lyft from June 2018

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The issue in GetHuman-jtallerm's own words

someone said * or * weeks ago that it was fixed but again the charge was on my cred card bill. ... I was mistakenly charged **.** for a * or * mile ride. I called Lyft and I was assured it was a mistake and they would refund **.**. But my current Visa card did charge me the **.**. The driver was confused by another ride call for another person. He also did not speak English hardly at all. Please respond. Judith Tallerman JTallerman@Comcast.net (Princeton, NJ)

I am very frequent customer and I am ** and do not drive.

Credit me with the **.**. (Also I believe I was charged maybe * dollars for the actual ride which was correct.

I am a customer for at least a year, maybe more

I went to Lyft Help and emailed details but did not get any response. If it is not resolved I will cancel using Lyft.

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Yesterday I was charged $**.** plus for a ride that was three miles. Hope Lyft wi...I was over charged on a lyft ride I was wrongfully charged ***$ for a ride with Lyft!!!!!I was charged * times for a lyft ride in * month. **** for $**.**, **** for * rides...Yesterday I called Lyft a ride for my wife but I was charged $** instead of $** or $**Unable to call lyft for a ride - why?Lyft charged me $** for a ride that I did not get Lyft charged me for a ride i did not receive I was charged $**.** for a Lyft ride that normally costs around $**. This ride to...I got a ride from Lyft yesterday they charged me $*.** to go one and a half miles...

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Lyft

Lyft ride. grossly overcharged, wrong ride, wrong person.

Customer service issue

Reported by GetHuman-jtallerm

Jun 19th, 2018 - 2y ago

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Timeline

GetHuman-jtallerm started working on this issue

Jun 19th, 2018 11:34pm

GetHuman-jtallerm checked out Lyft's customer help center

Jun 19th, 2018 11:41pm

GetHuman-jtallerm could not find anything useful at Lyft's customer help center

Jun 19th, 2018 11:43pm