I was overcharged for a * mile ride **.**.

GetHuman-jtallerm's customer service issue with Lyft from June 2018

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The issue in GetHuman-jtallerm's own words
someone said * or * weeks ago that it was fixed but again the charge was on my cred card bill. ... I was mistakenly charged **.** for a * or * mile ride. I called Lyft and I was assured it was a mistake and they would refund **.**. But my current Visa card did charge me the **.**. The driver was confused by another ride call for another person. He also did not speak English hardly at all. Please respond. Judith Tallerman JTallerman@Comcast.net (Princeton, NJ)
I am very frequent customer and I am ** and do not drive.
Credit me with the **.**. (Also I believe I was charged maybe * dollars for the actual ride which was correct.
I am a customer for at least a year, maybe more
I went to Lyft Help and emailed details but did not get any response. If it is not resolved I will cancel using Lyft.
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Lyft

Lyft ride. grossly overcharged, wrong ride, wrong person.
Customer service issue
Reported by GetHuman-jtallerm
Jun 19th, 2018 - 2y ago
Fixed
Seen by 12 customers so far
Similar issue to 7160 others
0 customers following this
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Timeline
GetHuman-jtallerm started working on this issue
Jun 19th, 2018 11:34pm
GetHuman-jtallerm indicated the issue is not fixed yet.
Jun 20th, 2018 1:08pm
GetHuman-jtallerm indicated the issue is not fixed yet.
Jun 21st, 2018 5:12pm
GetHuman-jtallerm indicated the issue is not fixed yet.
Jun 21st, 2018 5:13pm
GetHuman-jtallerm indicated the issue is not fixed yet.
Jun 21st, 2018 5:21pm
GetHuman-jtallerm indicated the issue is not fixed yet.
Jun 21st, 2018 5:28pm
GetHuman-jtallerm confirmed the issue is fixed. Hooray!
Jun 23rd, 2018 1:48pm