The issue is I text and called the driver to tell him where the location was the driver...

GetHuman756781's customer service issue with Lyft from June 2018

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The issue in GetHuman756781's own words
The issue is I text and called the driver to tell him where the location was the driver finally pulled up to the location and said my time was up this is the second time that I have been charged for a bogus Drive I realize it was only $* and some change for the lift so therefore when a driver cancels he gets $* here's my thing I'm pissed off right now my husband had to walk over a mile and he is handicapped I am really pissed off right now I want my freaking $* back and I want this driver Alexander reprimanded this is a really ridiculous policy where drivers can do things like this when you have proof of your trying to contact them I need a response back within ** hours
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Lyft

Customer service issue
Reported by GetHuman756781
Jun 6th, 2018 - a yr ago
I have an issue with Lyft too
Not resolved
Seen by 3 customers so far
Similar issue to 305 others
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Timeline
GetHuman756781 started working on this issue
Jun 6th, 2018 5:23pm