Do I need to input my credit card info anywhere?

GetHuman747750's customer service issue with Lyft from June 2018

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Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The problem I ran into: Do I need to input my credit card info anywhere?
I trust that Lyft will make this right and come up with a resolution that is fair.
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Lyft

Customer service issue
Reported by GetHuman747750
Jun 4th, 2018 - 2 mons ago
I have an issue with Lyft too
Fixed
Seen by 9 customers so far
Similar issue to 277 others
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman747750 started working on this issue
Jun 4th 2:24pm
GetHuman747750 indicated the issue is not fixed yet.
Jun 5th 12:57am
GetHuman747750 indicated the issue is not fixed yet.
Jun 5th 1:04am
GetHuman747750 indicated the issue is not fixed yet.
Jun 8th 1:55am
GetHuman747750 confirmed the issue is fixed. Hooray!
Jun 28th 7:01pm
GetHuman747750 confirmed the issue is fixed. Hooray!
Jun 28th 7:01pm