I was sent to pick up a rider she was going to LAX. I have no LAX Placard. She was qui...

GetHuman708313's customer service issue with Lyft from May 2018

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The issue in GetHuman708313's own words
I was sent to pick up a rider she was going to LAX. I have no LAX Placard. She was quite upset when she had to get out of the car. I have a placard for my old car which When I went into Lyft I had that car taken off. I have no license plate yet for my new car and according to what I was told I cannot request one until I get my license plate. So would you please not send me an LA X passenger until I I am able to get a Placard.
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Lyft

Customer service issue
Reported by GetHuman708313
May 22nd, 2018 - 6 mons ago
I have an issue with Lyft too
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Seen by 3 customers so far
Similar issue to 9 others
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman708313 started working on this issue
May 22nd 5:00pm
GetHuman708313 confirmed the issue is fixed. Hooray!
May 28th 2:53am