Got charged the full amount and the cancel fee - Cancel a ride - I didn’t take the ride

GetHuman-hettyann's customer service issue with Lyft from April 2018

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11490 similar
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1 following
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Cancel a ride ... Got charged the full amount and the cancel fee
I didn’t take the ride
Refund amount being charged....I’ll pay the $* cancellation fee
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Lyft

Customer service issue
Reported by GetHuman-hettyann
Apr 23rd, 2018 - 3 mons ago
I have an issue with Lyft too
Fixed
Seen by 11 customers so far
Similar issue to 11490 others
1 customer following this
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Items needed
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Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-hettyann started working on this issue
Apr 23rd 8:01pm
GetHuman-hettyann confirmed the issue is fixed. Hooray!
Apr 24th 10:33pm