I recently ordered a top set for my grand daughter (style * *xkhnzwz) she loved the sty...

GetHuman4090733's Complaint issue with Kohls.com from December 2019

Help with my Kohls.com issue
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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4090733's own words
I recently ordered a top set for my grand daughter (style * *xkhnzwz) she loved the style but especially the necklace. It arrived broken beads broken of no tassell. I ordered another on this on arrived Necklace twisted unwearable. Lately the quality of your cloths has gone down . I love anything by Sonoma but again lately the quality has been poor. Thin shabby etc. I have tops from * years ago that are still wearable, soft and thicker but the new ones don't hold a candle. I am an avid Kohls shopper but you need to be made aware how disappointed it is to skimp on quality.

GetHuman4090733 did not yet indicate what Kohls.com should do to make this right.

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Complaint issue
Reported by GetHuman4090733
Dec 13th, 2019 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 1100 others
0 customers following this


GetHuman4090733 started working on this issue
Dec 13th, 2019 5:54pm
GetHuman4090733 shared this issue with others over email
Dec 13th, 2019 5:55pm

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