I recently ordered a top set for my grand daughter (style * *xkhnzwz) she loved the sty...

GetHuman4090733's Complaint issue with Kohls.com from December 2019

Help with my Kohls.com issue
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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4090733's own words
I recently ordered a top set for my grand daughter (style * *xkhnzwz) she loved the style but especially the necklace. It arrived broken beads broken of no tassell. I ordered another on this on arrived Necklace twisted unwearable. Lately the quality of your cloths has gone down . I love anything by Sonoma but again lately the quality has been poor. Thin shabby etc. I have tops from * years ago that are still wearable, soft and thicker but the new ones don't hold a candle. I am an avid Kohls shopper but you need to be made aware how disappointed it is to skimp on quality.

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Kohls.com

Complaint issue
Reported by GetHuman4090733
Dec 13th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 1100 others
0 customers following this

Timeline

GetHuman4090733 started working on this issue
Dec 13th, 2019 5:54pm
GetHuman4090733 shared this issue with others over email
Dec 13th, 2019 5:55pm