I recently ordered a top set for my grand daughter (style * *xkhnzwz) she loved the sty...
GetHuman4090733's Complaint issue with Kohls.com from December 2019
Help with my Kohls.com issue
Before contacting them, items GetHuman4090733 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4090733's own words
I recently ordered a top set for my grand daughter (style * *xkhnzwz) she loved the style but especially the necklace. It arrived broken beads broken of no tassell. I ordered another on this on arrived Necklace twisted unwearable. Lately the quality of your cloths has gone down . I love anything by Sonoma but again lately the quality has been poor. Thin shabby etc. I have tops from * years ago that are still wearable, soft and thicker but the new ones don't hold a candle. I am an avid Kohls shopper but you need to be made aware how disappointed it is to skimp on quality.
GetHuman4090733 did not yet indicate what Kohls.com should do to make this right.
I have an issue with Kohls.com too
How GetHuman4090733 fixed the problem
We are waiting for GetHuman4090733 to fix the problem and share the solution with the rest of us customers.
Please help with my Kohls.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.