Hello. I received an email from Kohl's on October *rd, **** Kohl's cash of $**.** to be...

GetHuman3710231's Complaint issue with Kohls.com from October 2019

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3710231's own words
Hello. I received an email from Kohl's on October *rd, **** Kohl's cash of $**.** to be spent by October * ****. I went to the Kohl's store yesterday, shopped, showed them the email from Kohl's with the $**.** Kohl's cash to redeem. At the check out register I was told that I could not redeem the $**.** Kohl's cash that I got from Kohl's.com in my email.**I spoke to customer service just now and she could not help with that issue either. She did offer to give me $**.** to spend ONLINE, not in the store. I put on hold my shopping from yesterday thinking customer service will resolve this issue, and I would go back to the store and pick up my clothes using the $**.**. The store will only hold my purchases till tomorrow.**I'm really frustrated with Kohl's, and I would think twice about shopping at Kohl's again. Thank you. **Regards,*Mira Venkataraman

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Complaint issue
Reported by GetHuman3710231
Oct 5th, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 2879 others
0 customers following this


GetHuman3710231 started working on this issue
Oct 5th, 2019 5:55pm

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