Can I return or exchange an item without the original receipt?

Yes, you can return or exchange an item at Kohl's without the original receipt. Kohl's offers hassle-free returns and exchanges by using their Return Tracking System. With this system, they can easily look up your purchase history and process your return or exchange accordingly. However, it is important to note that without the original receipt, you may receive a store credit or the lowest selling price in the form of a merchandise credit. This policy ensures that you can still make returns or exchanges even if you misplaced your receipt. Kohl's aims to provide a convenient and customer-friendly shopping experience, allowing you to shop with confidence.