How Do I Return an Item to Kohl's from Their Cyber Monday Sale?
This article discusses the proper way to return an item purchased at Kohl's Cyber Monday sale. Instructions are given for making the return in person and for making the return by mail. Kohl's return policy is described as well, as are options for what to do if you do not have the receipt or order invoice anymore.
Kohl's has a Cyber Monday sale annually, which features discounts on many of its electronic items. If you purchased something from Kohl's during its Cyber Monday sale and you need to return it, you can learn the proper procedure below.
Kohl's Return Policy
You must return electronic items within 30 days of the Cyber Monday sale in its original packaging. You must also include your receipt or an account lookup. Kohl's staff will try to find a record of your purchase and, if they can, you will still be eligible for a refund. If they cannot, you may still be eligible for credit based on the lowest 13 week sale price of the item.
Purchases made with gift cards are ineligible for refunds. Instead, you will receive either an equivalent exchange or credit.
Remove all personal data that you stored on the electronic device you are returning.
If you purchased the item in a Kohl's store then you must return it to Kohl's store, though it does not need to be the one you purchased it from. Once you make the return you will receive either a refund or an equivalent exchange.
Making the Return
If you purchased the item on Kohls.com, you can make the return either by going to any Kohl's store or by mail.
In Person
Bringing the item to the nearest Kohl's store is the easiest way to make the return and receive a refund.
By Mail
- Go to Kohl's home page.
- Log in to your account.
- Click on Order History.
- Print out a copy of your order invoice.
- Go here to get the Return Form.
- Print it out.
- Fill out the Return Form.
- Put the item in a box.
- Put the completed Return Form in the box.
- Put the shipping label that came with the Return Form on the box.
- Mail the package.
If you are returning an item for an exchange, you cannot use the mail return process. Go to your local Kohl's store instead.
If you have any questions about the item you are returning or the return process, contact Kohl's customer service. It has phone, chat, and email options.
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