I made a purchase on March * on kohls.com during ($** kohls cash if you spend $**) Anni...

GetHuman-amgoris's customer service issue with Kohls.com from March 2019

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The issue in GetHuman-amgoris's own words
I made a purchase on March * on kohls.com during ($** kohls cash if you spend $**) Anniversary sale march *-*. *I didn't receive the $** Kohl's cash and I'm not happy about it. I called Kohl's customer service number and was told I was off on the amount needed on the Kohl's charge to receive the Kohl's cash. I have been a Kohl's customer for many years and just recently decided to apply for Kohl's charge card due to all the benefits offered. I've placed many online orders of you were to look at my history. *I'm new to using the Kohl's charge and I paid a portion with my Kohl's cash and remainder went on card. I still spend over $** either way and can't believe Kohl's wouldn't give me the $** Kohl's cash. Once I receive the item I am returning it and never ordering anything to be shipped to me again. *What a huge disappointment and poor customer service phone line.*I will shop in-store at my favorite Kohl's Brookfield Ct where they are always happy to help me.*My recent Order ************Payment Information*Payment Method*KOHLSCHARGE x*****$**.***Billing Address*Angelis Goris*** Library Pl*Danbury, CT ******Order Summary*Subtotal:*$**.***Kohl's Cash*- $**.***MARCH***- $**.***Shipping:*$*.***Sale Tax:*$*.***Total:*$**.*****Thanks,**Unhappy Customer

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Kohls.com

Customer service issue
Reported by GetHuman-amgoris
Mar 5th, 2019 - 2 years ago
Fixed
Seen by 21 customers so far
Similar issue to 1950 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address

Timeline

GetHuman-amgoris started working on this issue
Mar 5th, 2019 11:40pm
GetHuman-amgoris indicated the issue is not fixed yet.
Mar 5th, 2019 11:40pm