I have had good experiences with Kohl's until I thought I was sending a comforter to my...

GetHuman-sallyrmi's customer service issue with Kohls.com from May 2018

Help with my Kohls.com issue
The issue in GetHuman-sallyrmi's own words
I have had good experiences with Kohl's until I thought I was sending a comforter to my son in DC last fall when the package came to my residence here in Md. instead. It was costly for me to send it again to him by UPS. Then last night I tried to send a microwave to him in DC online but would not accept his name?? So had to send here in Md. It is heavy for me to carry to DC. I am very unhappy with Kohl's! The order ***********. I spoke to a representative who said it can't be changed. I think it should be changed!! Thank you!
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Kohls.com

Customer service issue
Reported by GetHuman-sallyrmi
May 21st, 2018 - 6 mons ago
I have an issue with Kohls.com too
Fixed
Seen by 3 customers so far
Similar issue to 60 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
Timeline
GetHuman-sallyrmi started working on this issue
May 21st 12:27pm
GetHuman-sallyrmi indicated the issue is not fixed yet.
May 21st 1:31pm
GetHuman-sallyrmi indicated the issue is not fixed yet.
May 21st 1:31pm