I have had good experiences with Kohl's until I thought I was sending a comforter to my...
GetHuman-sallyrmi's customer service issue with Kohls.com from May 2018
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I have had good experiences with Kohl's until I thought I was sending a comforter to my son in DC last fall when the package came to my residence here in Md. instead. It was costly for me to send it again to him by UPS. Then last night I tried to send a microwave to him in DC online but would not accept his name?? So had to send here in Md. It is heavy for me to carry to DC. I am very unhappy with Kohl's! The order ***********. I spoke to a representative who said it can't be changed. I think it should be changed!! Thank you!
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